Our corner for technology
notes, comments, and other curiosities
Are your Conference Rooms ready for hybrid work?
Hybrid work is causing businesses of all kinds to rethink what video conferencing equipment employees need to collaborate effectively, what their office workspaces should look like, and what it’s going to take to keep them productive and engaged. You need to facilitate more virtual meetings than ever before, but also create an environment for new kinds of hybrid work.
What is Business Intelligence & Why Does It Matter for Call Centers?
Business intelligence (BI) empowers business users to glean valuable insights from data using agile self-service programs without requiring IT intervention. Understanding your company’s valuable data can take the guesswork out of decision-making, improve coordination between departments, and help align core business initiatives.
How Ransomware Sneaks In
Ransomware has officially made the mainstream. Dramatic headlines announce the latest attacks and news outlets highlight the staggeringly high ransoms businesses pay to retrieve their stolen data. And it’s no wonder why – ransomware attacks are on the rise and the average ransom payment has ballooned to over $200,000.
New! Zoom Events - Now you can run your own event and conferences online
Juggling multiple platforms for event hosting and management can be a challenge. Zoom Events brings innovative features to provide the best experience to your virtual event participants. Zoom Events is the only solution you’ll need to host virtual events.
Hybrid Work for Businesses: Everything you need to know
Much discussion has been devoted to what the future of work might look like. Will working from home be a permanent reality, or will the return to the office win out? But it’s becoming more clear that remote work is here to stay—it has been growing in popularity for a number of years—though what’s not clear as yet is just how much of a fixture it will become.
The hidden cost of Ransomware and how businesses pay the price for partial protection.
Cybersecurity analysts are charting both a rise in ransomware incidents and in amounts cybercriminals are demanding from businesses to restore their data. That’s bad news in itself, but what’s often overlooked are the additional ways – beyond payments victims may or may not choose to make– victims pay for these attacks.
Migrating your ShoreTel Phone System to Mitel Connect
Mitel Connect is the new software release that replaces ShoreTel 14.2. Mitel Connect takes your ShoreTel system to new highs with a brand-new software, upgraded switches, modernized phones, improved HQ Director, and a new desktop application designed to increase your productivity and communication.
8 Most Asked Questions about ShoreTel Migration to Mitel Connect
As ShoreTel experts and Mitel's preferred partner in South Florida, customers ask us about ShoreTel 14.2 end of life (EOL) announcements and what Mitel Connect can bring to their businesses. We can tell you that the investment made in your ShoreTel Communication platform is protected - No need to replace it.