We excel in IP network and telecom support
Local US based Help Desk and on-site technical services, support case management and management of client SLA’s. 24×7 monitoring, remote diagnosis, service dispatch and escalations.
Our South Florida based team is staffed by Tier 1, 2 and 3 technical personnel who are proficient across multiple IP based disciplines. All team members are manufacturer accredited. Bilingual capability for English and Spanish.
Certified on Mitel Connect ON Site, including UC, Contact Center, Mobility, and Recording solutions.
CCNA and higher network certifications.
Since 1993, 30+ years of experience in the voice and data communication industry.
Certified as support and implementation engineers in multiple cloud telephony solutions.
Over 95% of support tickets are processed and resolved without vendor escalation. Fast, efficient and personalized service.
