Cloud Communications for Legal Firms
Your business can be more efficient, productive, and collaborative if you use communication tools that make employee and client exchanges more secure, clear, and easy to track.
Practice from Anywhere
Make it easy for clients and the law staff to talk on the phone and connect via chat, text, and video.
Bill Interactions Accurately
Keep track of client activities using call records and outcome documentation to ensure accurate and thorough billing.
Protect Confidentiality
Communicate and collaborate with clients while protecting confidential files and communications.
Boost firm productivity wherever your team's work takes them.
Provide everyone in your organization with the communication tools they need to increase billable hours while delivering an exceptional client experience.
Personalized Interactions
Integrate your cloud-based communication solution with your system of record in order to obtain real-time client information and history whenever they call.
Mobile Versatility
Answer the desk phone, switch to the mobile phone, and then switch to video to engage or share additional screens.
Never Miss a Call
With call queues, intelligent call routing, queued callbacks, and self-service tools, it is simple to manage high call volumes without adding personnel.
Collaborate Securely
Secure online meetings enable virtual, recordable consultations and depositions.
Boost Profitability through More Accurate Billing
Cloud Communications provides accurate call logs that help with the precise tracking of billable hours.
Obtain accurate call reports and call duration data as the starting point for analysis.
Integrate your phone records with billing systems such as Clio and AbacusNext.
Billable time reports can be auto-populated for more thorough and accurate billing.
Secure Communication and Collaboration
Save, sync, and access the most current version of files from any device.
Restore files in real time across the cloud, desktop, mobile or other devices.
Protect against network threats and the possibility of downtime.
Strong security with two-factor authentication.
Enable secure access to client files in the office or virtually and the ability to share.
Built with Security and Confidentiality in Mind
Cloud Communication solutions designed to help you securely protect both client confidentially and your company's data.
Type II Audits for SSAE 16
Hosted on data centers that are audited for security, availability, processing integrity, confidentiality, and privacy according to the SSAE 16 Type II standard.
PCI-DSS
Our payment processing system has passed the strict tests required by the PCI Data Security Standards (PCI DSS) to be in line with them.
Compliance with Industry
Our solutions meet the needs of HIPAA, FINRA, SEC, NASD, GLBA, and SOX when it comes to client information.
Privacy Protection & GDPR
We have a Data Processing Agreement that is based on Standard Contractual Clauses and meets EU standards.
