Wherever, Whenever Communications
Video | Phone | Chat | Contact Center | Files
Team Chat
TeleSwitch Elevate Team Chat provides teams with the tools to communicate, collaborate, and get work done. The best part? Chat messages sync across desktop and mobile applications—so teams can stay connected, from wherever they work.
Direct message
Connect with a colleague 1:1 to work on a project.
Channels
Teams can organize conversations on specific topics into public and private chats. The channel members can share files, meet, and collaborate in this dedicated space.
Public channels are open to anyone in your organization to search and join. Examples include a place to host company announcements, product feedback, off-topic conversations, and more.
Private Channels are by invitation only and are meant for groups to discuss specific topics only appropriate to the members of that group.
Business SMS
Send unlimited text messages to the US, Canada, and Puerto Rico to communicate more effectively with customers.*
Rich Text Editor
Format messages to add clarity, call out important information, and better emphasize your message.
Replies
Chat messages can move quickly, and often by the time you want to reply, the chat has moved on. You can send inline replies to specific messages to ask clarifying questions and carry-on multiple conversations in the same chat.
@mentions
Ask a specific teammate a question or get their attention in a channel using @mentions. The individual will receive a notification, while the rest of the channel members can follow along -- providing more context and transparency in group conversations.
Chat Search
Search chat history for the relevant messages, files, or links you need to get work done.
Gifs and Emojis
Use GIFs and emojis for more engaging (and fun!) conversations.
Files
Quickly drag and drop files into any message to get feedback and collaborate on projects. Files shared in any chat will remain indefinitely, and members can reference them from the “files tab” whenever they need to reaccess them.
Meet in HD Video
Quickly hop from a chat conversation to a video conference where you can meet face-to-face, share your screen, and collaborate on projects in real-time.
*Available for TeleSwitch Elevate with Teams, Elevate Pro and Elevate Enterprise licenses. This feature must be enabled by business administrators.
