Elevate your users. Anywhere, Anytime, and on any device.
Video | Phone | Chat | Contact Center | Files
Communicate how you want.
Wherever you are.
Work securely, productively, and efficiently from anywhere while building stronger customer relationships
BUSINESS PHONE
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).
TEAM CHAT
Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.
VIDEO CONFERENCING
Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.
TEAM CHAT
Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.
Features that maximize efficiency and control
AUTO ATTENDANT
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
PRESENCE
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
HUNT GROUPS
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
INTEGRATIONS
Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.
Intuitive, informative, with industry-leading support
ADMINISTRATION
Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.
ANALYTICS
Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time.
SUPPORT
99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified* technical support, with experts available via phone or chat.
SECURITY
Guard your calls and data with Intermedia’s secure technology, industry compliancy standards, and privacy policies.
TeleSwitch Elevate is the perfect complement to Microsoft Teams
POWERFUL PHONE SYSTEM
Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.
ADVANCED FEATURES
Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.
INTEGRATION YOUR WAY
Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.
TRUSTED MICROSOFT PARTNER
Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.
