Wherever, Whenever Communications
Video | Phone | Chat | Contact Center | Files
What is TeleSwitch Elevate?
TeleSwitch Elevate is a fully integrated cloud-based unified communications platform for small to medium businesses. We believe that people are the center of all communications and that tools facilitate that communication. Those tools should be easy-to-use, high-performing, and worry-free so that you can focus on the interaction and not the tools.
TeleSwitch Elevate combines your phone system, chat, video, screen sharing, file management, and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by a Worry-Free Experience.
Elevate incorporates your business communication and collaboration methods and devices into one integrated and easy-to-manage system.
Features that maximize efficiency and control
Cloud-based VoIP Phone System
The Elevate VoIP phone system is a cloud-based communication solution with an integrated combination of 90+ enterprise-grade features along with industry-leading network call quality and uptime. System management and call reporting features are handled from a single web-based portal.
Team Chat and Business SMS
With the TeleSwitch Elevate Desktop and Mobile Apps, team members can send and receive chat messages and attachments (both individual and group chats) and send and receive text messages to colleagues and customers. All chat and Business SMS messages are instantly synchronized across all devices. Users can pin favorites to the top of their contact list and access full contact chat history anytime.
Desktop App
The free TeleSwitch Elevate Desktop App brings essential collaboration tools together, making teamwork easier than ever. Users can see who is available, send chats and text messages, place and receive calls, share screens, start video calls and share files—all from one application. Available as a downloadable app for PC or Mac®.
Mobile App
The Elevate mobile application transforms the user’s mobile phone into an essential collaboration tool for on-the-go productivity. Android and iOS users can place and receive calls, see who is available, send chats and text messages, sync contacts from their mobile device and manage voicemails all from one application—anytime, anywhere.
Remote Office
TeleSwitch Elevate’s preconfigured phones can be plugged into any location that has a broadband network connection. Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company.
Fax
Elevate WebFax is a “virtual” fax service that allows users to receive and manage online faxes via the web. Transmits faxes directly from a Windows®-based PC. Senders simply dial the WebFax number from their fax machine, as they normally would.
Phones
TeleSwitch Elevate phones are plug-and-play, delivered pre-configured to work seamlessly with the Elevate service. No technical expertise or technician required. Includes world-class manufacturers such as Poly and Yealink, with several models to choose from to meet any business need.
Voicemail
TeleSwitch Elevate virtual voicemail can be managed and accessed according to user needs. Manage and check voicemail online from the desktop phone, or through the mobile app. Transcribed voicemail messages can be sent via email or viewed on the mobile app. Voicemail can be received or forwarded as a downloadable email attachment.
Screen Sharing, File Backup & Collaboration
Screen share online with the computer desktop which can be shared with team members or externally, in real-time, improving collaboration and speed of decision making.
Securely backup and store your important files online with confidence and share them across teams internally or outside your company instantly.
Set Your Availability (Presence Indicator)
Elevate desk phones and applications include presence - the ability to see whether your company contact is available, or busy on the phone. Desktop phones include a busy lamp field (BLF) in the LCD display that includes presence information. The Elevate desktop and mobile apps display status availability information alongside each contact in the Active Directory.
Video Conferencing
Use HD video conferencing to organize face to face meetings which helps to eliminate unnecessary travel and empowers teams with remote members to be more productive.
Receptionist View
Receptionists and administrative assistants can now view the availability of everyone in their organization, perform blind transfers, warm transfers, and transfers to voicemail.
